Pet Accommodation Rules

1.1 Accepted Pets • Dogs (all breeds) • Cats (all breeds) • Other small pets: please inquire in advance 1.2 Number Limits • Maximum 3 pets per room • For more than 3 pets, please contact us in advance for special arrangements 1.3 Size Limits • Maximum weight per pet: 80kg • For extra-large dogs, please inquire in advance to confirm room space suitability

2.1 Required Documentation • Rabies vaccination certificate (valid within 1 year) • Combined vaccination certificate (dogs: DHPPi / cats: FVRCP) • Original or clear copy must be presented at check-in 2.2 Health Condition • Pets must be healthy and free of contagious diseases • If your pet has recently been unwell, please inform us in advance • The camp reserves the right to refuse check-in for visibly unwell pets 2.3 Parasite Prevention • Deworming within one week before check-in is recommended • Detailed requirements TBA

3.1 Leash Requirements • Pets must be on a leash in all common areas (lobby, corridors, restaurant, etc.) • Leash length must not exceed 2 meters • Pets may be unleashed in designated Dog Run areas 3.2 Restricted Areas • Human-only onsen areas • Kitchen and food preparation areas • Other guests' private areas • Specific restricted areas are indicated by on-site signage 3.3 Elevator Use • When using elevators with pets, carry small pets or shorten the leash • If other guests are in the elevator, please ask for their permission before entering

4.1 Noise Control • During quiet hours (22:00 - 7:00), please ensure your pet remains quiet • If continuous barking affects other guests, staff may reach out to you • Repeated disturbances without improvement may require further action 4.2 Behavioral Standards • Pets must not attack or threaten other guests or pets • Owners must be responsible for managing their pet's behavior at all times • In case of an attack incident, the camp reserves the right to request check-out 4.3 Supervision Responsibility • Pets should not be left alone in the room for more than 1 hour (specific time limit TBA) • If you need to leave temporarily, please use the pet sitting service • When going out, ensure your pet's safety and comfort

5.1 Waste Disposal • Owners must clean up pet waste in rooms and common areas • Please use the provided pet pads in the room • Use waste bags for outdoor waste and dispose in designated bins 5.2 Room Cleanliness • Please maintain basic cleanliness in the room at check-out • Extra cleaning due to pet hair will incur a cleaning fee (amount TBA) • Severe damage may result in additional compensation charges 5.3 Pet Cleaning Facilities • The camp provides pet cleaning areas (paw washing/bathing) • Please clean your pet's paws before entering indoor areas after outings • Pet onsen and grooming services require advance booking

6.1 Damage Compensation • Owners bear full responsibility for furniture, floor, wall, or other damage caused by pets • Compensation amounts are based on actual repair/replacement costs • Room condition will be documented at check-in and compared at check-out 6.2 Injury Compensation • If a pet injures another guest or staff member, the owner bears full medical costs and related liability • Pet liability insurance is recommended 6.3 Security Deposit (TBA) • Pet stays may require an additional security deposit • Deposit amount and return conditions TBA

7.1 Pet Onsen • Confirm your pet's skin health before use • Pets with skin conditions cannot use the onsen • Usage times require advance booking • Owners must accompany pets at all times 7.2 Dog Run (Indoor/Outdoor) • Confirm your pet's vaccinations are complete before use • Aggressive pets are not permitted in shared Dog Run areas • Owners must be present to supervise • Clean up pet waste yourself 7.3 Pet Sitting • Requires at least 24 hours advance booking • Sitting hours and fees TBA • Please provide information about your pet's dietary habits and special needs

8.1 Pet Illness or Injury • The camp can assist in contacting the nearest veterinary hospital • In emergencies, please contact the front desk immediately • Medical expenses are the owner's responsibility 8.2 Lost Pet • Please notify the front desk and staff immediately • We recommend pets wear ID tags with contact information • The camp will assist in searching but does not bear related liability For any questions, please contact: • Email: pet@luckyhouse-group.com • Phone: To be announced